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Tuesday, February 24, 2026

Metro Brands Appoints Harshvardhan Chauhan as CMO to Boost Omnichannel Growth Amid 12% Revenue Surge and Strong Q3 FY26 Performance

GMA Author
The GMA Admin
News

Metro Brands Limited, one of India’s premier footwear retailers, has announced the appointment of Harshvardhan Chauhan as its Chief Marketing Officer (CMO) and Senior Management Personnel, effective February 23, 2026. This decision comes at a pivotal time for the company, as it seeks to strengthen its marketing strategies amid rapid growth in the competitive retail sector.

Company Overview

Established in 1955 with a modest store in Mumbai, Metro Brands has evolved into a powerhouse in the Indian footwear market. Today, it boasts over 900 stores spread across more than 200 cities in 31 states and union territories, making it a dominant player in organized retail. The company’s portfolio features popular in-house brands such as Metro, Mochi, and Walkway, complemented by exclusive distribution rights for international names like Crocs.

Metro Brands caters to a broad demographic, offering footwear for men, women, children, and unisex needs, from casual slip-ons to formal shoes and athletic wear. Its commitment to omnichannel retail has been a key differentiator, seamlessly integrating brick-and-mortar stores with a thriving e-commerce platform that now forms a substantial revenue stream. Headquartered in Mumbai, the firm continues to prioritize quality, innovation, and customer-centric experiences in a market increasingly shaped by digital transformation.

Details of the Appointment

Harshvardhan Chauhan will report directly to CEO Nissan Joseph, whose recent re-appointment for a five-year term starting July 2026 ensures steady leadership at the top. This addition to the executive team is designed to propel Metro Brands into its next phase of expansion, focusing on enhanced brand visibility and customer engagement.

The move reflects the company’s proactive approach to injecting specialized marketing acumen into its core operations. Chauhan’s responsibilities will span crafting comprehensive brand narratives, optimizing omnichannel strategies, and fostering collaborations across senior leadership to sharpen competitive positioning.​

Profile of Harshvardhan Chauhan

Boasting over 18 years of experience in marketing and business leadership, Chauhan arrives with a versatile background spanning retail, fashion, lifestyle, grocery, and e-commerce sectors. He earned an MBA in Strategy and Business Management from Symbiosis Institute of Business Management, Pune, and further sharpened his skills through the Accelerated General Management Program at IIM Ahmedabad.

Beyond corporate roles, Chauhan is an entrepreneur at heart, having founded Bharat YEF, a $10 million-seeded venture fund dedicated to deep-tech and clean-tech startups aligned with India’s “Viksit Bharat” vision. This initiative underscores his passion for innovation and nation-building, blending commercial savvy with a forward-looking ethos that promises to invigorate Metro Brands’ marketing efforts.​

Key Milestones in Chauhan’s Career

Chauhan’s professional journey is marked by transformative roles that have built his expertise in growth marketing, digital innovation, and omnichannel integration.

He most recently served as Chief Marketing Officer at Trident Group from February 2024, where he orchestrated brand strategies in the textiles and consumer goods space, driving measurable market penetration. Prior to that, from February 2020 to February 2024, he was Chief Marketing and Omnichannel Officer at RPSG Group’s Spencer’s Retail, leading digital overhauls that boosted customer acquisition and loyalty in a hyper-competitive grocery-retail environment.​​

Earlier, as Central Head of Marketing and Phygital at DLF Shopping Malls from July 2017 to February 2020, Chauhan pioneered hybrid retail models that bridged physical spaces with online ecosystems. His stint as Director and Business Head at ShopClues from July 2016 to July 2017 honed his e-commerce acumen during a period of intense platform rivalry.

Chauhan’s foundational years included roles like Group Business and Strategy Controller at Godrej Group starting in March 2010, along with impactful positions at Reckitt Benckiser and Accenture, where he mastered FMCG dynamics and strategic consulting. This rich tapestry of experiences equips him to navigate Metro Brands through evolving consumer trends and technological disruptions.

Metro Brands’ Strong Financial Momentum

The timing of this appointment aligns with Metro Brands’ impressive financial trajectory. In Q2 FY26, the company achieved revenues of Rs 636 crore, reflecting a 12% year-on-year increase, largely propelled by a robust 39% surge in e-commerce sales to Rs 90 crore. Gross margins remained steady at 55%, while profit after tax (PAT) margins hit a healthy 10%.​

Q3 FY26 results further highlighted resilience, with digital commerce accounting for 12% of revenues (up 4%) and EBITDA margins expanding to 33%, alongside a 16-18% growth in EBITDA. PAT margins reached an enviable 16%, up 33% year-on-year, even as the sector grappled with inflationary pressures. Management’s outlook remains optimistic, projecting a 15% CAGR over the medium term, with targets of 55-58% gross margins and 30% EBITDA margins supported by aggressive store expansions and exclusive brand tie-ups.

The Broader Indian Footwear Landscape

India’s footwear industry is on an upward trajectory, valued at USD 10.07 billion in 2025 and forecasted to grow to USD 12.58 billion by 2032 at a 3.23% CAGR from 2026 onward. More aggressive projections point to a 10-12% CAGR through 2026, fueled by rising disposable incomes, urbanization, and a shift toward athleisure and premium products.

E-commerce is a game-changer, with platforms leveraging AI-driven personalization and virtual try-on features to penetrate Tier 2 and Tier 3 cities. Government pushes like “Make in India” are enhancing manufacturing capabilities and exports, accelerating the transition from unorganized players to branded retail. While challenges such as price sensitivity and supply chain volatility persist, opportunities in fitness footwear, sustainable materials, and casual wear are ripe for agile brands like Metro.

Strategic Impact of the Hire

Chauhan’s expertise in phygital strategies—from his DLF and Spencer’s tenures—positions him to supercharge Metro Brands’ omnichannel ambitions, where online sales are already doubling growth rates. In a market tilting toward athleisure and premiumization, he is likely to amplify in-house brands while deepening partnerships like the one with Crocs, creating resonant campaigns for digitally native millennials and Gen Z.

Pairing Chauhan’s innovative edge with Nissan Joseph’s global retail pedigree—from Crocs and Payless—could accelerate ambitions like doubling digital gross merchandise value (GMV) and rapid store rollouts. Expect a surge in data-driven personalization, influencer collaborations, and sustainability-focused narratives that resonate with conscious consumers.

Competitive Positioning

Metro Brands stands out against peers like Bata India, with its vast affordable network; Campus Activewear, targeting youth athleisure; and regional players such as Khadim India and Lehar Footwears. Its multi-brand premium focus and omnichannel scale provide a distinct edge, enabling faster adaptation to trends like direct-to-consumer models and experiential retail.

Looking Ahead

Harshvardhan Chauhan’s arrival signals Metro Brands’ intent to dominate in a consolidating market, leveraging his blend of tactical prowess and visionary entrepreneurship. As India’s middle class expands and footwear demand accelerates, this leadership infusion could drive bolder digital initiatives, enriched customer journeys, and sustained market share gains.

For investors, the combination of recent earnings strength, stable C-suite continuity, and marketing firepower bodes well for long-term value creation. Metro Brands is poised not just to participate in the industry’s growth but to lead it, with Chauhan at the marketing forefront shaping a dynamic future.

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