End-to-end Voice & SMS shared inbox for Teams
We are launching an entire new version of the shared inbox with an all-new end-to-end voice system on top of the text messaging suite! AskNeo now centralizes texts, calls, and contacts all in one place. The simple dashboard helps you track every interaction in a single thread per customer. Sales, marketing, customer support, and any department maintain perfect continuity and collaborate asynchronously across teams. One single thread to deliver the best results every time!
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GMA Community
"Five years ago, we hit #1 on Product Hunt with our text-first shared inbox... 💬Today, we are adding a complete voice system to AskNeo! ☎️We’ve built an end-to-end phone system featuring call transfers, forwarding, simulring (the first to pick up handles the call), and more! 📞While we’ve added massive new functionalities over the past few years, the soul of AskNeo hasn't changed: the Gmail-inspired feed and Single-Thread view still keep every interaction unified in one consolidated view per customer 🍿On top of the all-new voice capabilities, we've added many other tools from your feedback, including: merge tags, uploading contact lists instantly, longer text messages, text delivery receipts, SMS Keywords & SMS bot scripts, simplified workflows, Zapier integrations, and more ✅Thank you to the Product Hunt community for your continuous feedback over the years: you made AskNeo what it is today! 🥹We’d be super grateful to have you adopt AskNeo, and we are always open to feedback to make it even better! 🤙"
GMA Community
"With so many different channels this is a great solution to all the chaos that the work days begins! Also, voice is major. Keyboards are not gonna be the norm within the next decade!"
GMA Community
"@lio_slama This is a great product idea. One UX improvement that could increase user activation is simplifying the onboarding flow."
GMA Community
"sounds a very interesting product. Who is your ICP ?"
GMA Community
"Unconventional but useful idea! For our shared mailboxes, only a few people know the password, but that’s not very convenient, and a Help Desk isn’t needed for our volume yet."
GMA Community
"Looks really cool! Good work, will try it out"
GMA Community
"Great use case, best of luck with the launch team!"
GMA Community
"Congrats on the launch, Lio! The single-thread approach for texts and calls is a smart move — keeping context unified per customer is something most teams still struggle with across fragmented tools.Quick question: with the Zapier integration live, are you seeing teams build any creative automations you didn't expect? Always curious how power users push platforms beyond the original vision.Rooting for you guys!"
GMA Community
"Congrats on the launch, team ! 🥳"
GMA Community
"Congrats on the evolution, @lio_slama. Going from a #1 launch to expanding the product with voice is a great step.One thing that I like while looking at the product is the single-thread view per customer. That concept is quietly powerful. I'm curious, have you experimented with making that “single source of truth for customer conversations” idea the main narrative on the homepage? It feels like the core value behind everything else you’re building."
GMA Community
"Congrats on the launch, Lio! The single-thread approach where texts and calls live together in one view per customer is sooooo much needed!"
GMA Community
"Do you plan to automate end-to-end support with an agent that has a goal and talks humanlike? Congrats on the re-launch!"
GMA Community
"Congrats on the launch Lio! The single-thread view across texts AND calls is lit. Quick question: how does the team assignment workflow work? Can a sales rep pick up a thread, handle it, and then pass it back to support with full context, or does it need to be manually reassigned?"
GMA Community
"How does it work, do you connect various APIs/tools into one inbox? f. e. lets say, Instantly, Justcall, Heyreach etc. all connected to one interface and all responses gathered in one place, available for the whole team?"
GMA Community
"Went through the pricing page properly the product looks genuinely useful for teams.One thing I noticed: the unlimited texting and calling has caps buried in the footnotes at the bottom. That gap between the headline promise and the actual limits is the kind of thing that can catch new users off guard after signup.Might be worth surfacing that more clearly. Just honest feedback from someone reading it fresh."
GMA Community
"How does AskNeo handle customer privacy and data compliance when multiple team members across different departments have access to the same communication threads?"
